Introduction

Welcome to the VORTEXIQ SOFTWARE LTD website, www.vortexiq.store ("Website"). These Terms of Use ("Terms") outline the rules and guidelines for accessing and using our Website, as well as purchasing our smart home appliances, including robot vacuums, humidifiers, microwaves, and other small devices. VORTEXIQ SOFTWARE LTD is a company registered in England and Wales, with a registered office at 85 Great Portland Street, First Floor, London, England, W1W 7LT.

Agreement to Terms

By accessing or using our Website, you agree to comply with these Terms in full. If you do not agree with any part of these Terms, you must refrain from using our Website or services. These Terms apply to all users, including visitors, customers, and anyone who interacts with our Website.

Eligibility

To make purchases on our Website, you must:

• Be at least 18 years of age or have the legal authority to enter into a contract.
• Provide accurate and complete information during the checkout process.
• We reserve the right to refuse service to anyone who does not meet these eligibility requirements.

Website Usage Rules

You agree to:

• Use the Website for lawful purposes only and in a manner that does not harm or interfere with its functionality.
• Refrain from attempting to hack, modify, or disrupt the Website’s operations, including introducing viruses or malicious code.
• Not use any automated systems (e.g., bots or scrapers) to access the Website without our written permission.
• Not reproduce, duplicate, or exploit any part of the Website, including its design, content, or code, without prior written consent from VORTEXIQ SOFTWARE LTD.

Product Purchases

• Accuracy: We strive to ensure all product details, prices, and availability are accurate. However, errors may occur, and we reserve the right to correct them or cancel orders affected by such errors.
• Order Confirmation: All orders are subject to our acceptance. You will receive an email confirmation once your order is placed, but this does not guarantee availability. We may cancel orders if products are out of stock or for other reasons, in which case you will receive a full refund.
• Pricing: Prices are listed in USD and may exclude taxes or shipping fees, which will be calculated at checkout.

Intellectual Property Rights

All content on the Website, including but not limited to product images, descriptions, logos, and branding, is the property of VORTEXIQ SOFTWARE LTD or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content without our explicit written permission.

Limitation of Liability

To the maximum extent permitted by law:

• VORTEXIQ SOFTWARE LTD shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Website or products, including loss of data, profits, or business opportunities.
• Our total liability for any claim related to a product purchase shall not exceed the amount you paid for that product.
• We are not responsible for delays or failures caused by events beyond our control, such as natural disasters, strikes, or technical issues.

External Links

Our Website may include links to third-party websites for your convenience. We do not endorse or control these websites and are not responsible for their content, privacy practices, or availability. Accessing third-party sites is at your own risk.

Modifications to Terms

We may revise these Terms at our discretion to reflect changes in our practices or legal requirements. Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of the Website after such changes constitutes your acceptance of the updated Terms.

Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Website will be resolved exclusively in the courts of England and Wales.

Contact Information

If you have any questions about these Terms, please reach out to us:

Email: info@vortexiq.store

Phone: +44 7733 789804

Address: 85 Great Portland Street, First Floor, London, England, W1W 7LT

Last Updated: May 01, 2025